Payment Policy

Accepted Payment Methods

We keep checkout simple and secure for our Australian customers. You can pay using any of the following:

Digital Wallets & Express Checkout

Shop Pay
Google Pay
Apple Pay

Cards

Visa
Mastercard
American Express
UnionPay

All payments are processed in AUD (Australian Dollar), and the methods available to you are shown at checkout.

Payment Security

We protect your payment information with industry-standard encryption and secure processing technology. At no point do we see or store your full card details. Every transaction is handled by trusted, PCI-compliant payment providers, keeping your information safe from start to finish.

Order Processing

An order is only processed and dispatched once payment has gone through successfully.
If a payment is declined or doesn't complete, the order won't be confirmed.
Where we suspect fraud or unauthorised activity, we may hold an order for verification or cancel it.

Taxes

The prices shown on our store already include any applicable taxes. What you see is what you pay — there are no extra charges added at checkout.

Payment Issues

Run into trouble at checkout, or have a question about a payment? Contact our support team with your order number where possible, and we'll help you resolve it.